Privacy Policy

This Privacy Policy applies to Rolling Smokez, doing business as Senseinate Toyota ("Company," "we," "us," or "our"), located at 2140 SR-7 S Hollywood FL 33021, Hollywood, Florida.

We operate the website at https://senseinatetoyota.com and provide automotive sales, financing referral, and related customer services in Hollywood, Florida and surrounding areas.

This policy explains how we collect, use, and protect the personal information you provide when interacting with our website or communications.

When you voluntarily submit information through our website forms, we may collect:

• Full name
• Mobile/cell phone number
• Email address
• Vehicle interest and model preferences
• Financing inquiries or budget information
• Technical data: IP address, browser type, pages visited, referring URL (collected automatically via cookies)

We collect personal information only when you choose to provide it — for example, by submitting a contact form or opt-in request on our website.

We use the information we collect to:

• Respond to your vehicle inquiries and financing questions
• Send SMS/text messages and WhatsApp messages about available inventory, promotions, appointment confirmations, and customer service (only if you have explicitly consented)
• Make phone calls in response to your inquiry
• Send email communications with relevant information about our services
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations
• Prevent fraud and maintain security

We will not use your information for purposes other than those listed above without first obtaining your explicit consent.

By providing your mobile phone number and checking the opt-in box on our website forms, you explicitly consent to receive SMS/text messages and WhatsApp messages from Rolling Smokez (Senseinate Toyota). These messages may include:

• New vehicle inventory updates and promotional offers
• Appointment confirmations and service reminders
• Financing application status and follow-up
• Responses to your inquiry and customer support

To opt out: Reply STOP to any text message at any time to unsubscribe. You will receive a one-time confirmation and no further messages will be sent.
For help: Reply HELP or contact us at [email protected].

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers: Companies that assist our business operations (e.g., CRM platforms, messaging services, analytics tools) under strict confidentiality agreements that prohibit them from using your data for their own purposes.
• Legal compliance: When required by law, court order, subpoena, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, with prior notice to you.
• Safety: To protect the rights, property, or safety of our company, customers, or others.

Under no circumstances do we share your mobile phone number, SMS opt-in data, or messaging consent information with any third party for marketing, promotional, or any other commercial purpose.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law — typically no longer than 3 years from your last interaction with us.

To request deletion of your personal data: Send an email to [email protected] with the subject line "Data Deletion Request", including your full name and phone number. We will process your request within 30 business days and confirm deletion in writing.

Note: Some data may be retained to comply with legal obligations, resolve disputes, or enforce our agreements.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These safeguards include secure data storage, restricted access to customer information limited to authorized personnel, and the use of trusted third-party platforms (such as our CRM and messaging providers) that maintain industry-standard security practices.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies (pixels, web beacons) to enhance your browsing experience, analyze website traffic, and deliver relevant advertising. By using our website, you consent to our use of cookies.

Types of cookies we may use:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Advertising cookies: Used to deliver relevant ads on platforms such as Meta (Facebook/Instagram).

You can disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will promptly delete such information.

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal data (see Section 6)
• Opt out of SMS/text marketing at any time by replying STOP
• Opt out of email marketing via the unsubscribe link in any email
• Withdraw consent for any processing based on your consent

To exercise any of these rights, contact us at [email protected] or by phone at +1 (786) 841-4402.

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Significant changes will be communicated by posting a notice on our website or by direct notification if we have your contact information.

Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

For questions, requests, or concerns regarding this Privacy Policy: